Privacy Policy

Various types of information may be collected when users interact with the website or participate in available services.

• Personal Information
  When users create an account or participate in activities on the website, certain identifying information may be requested, including:
  • full name or chosen username
  • email address
  • confirmation of age eligibility
  • country of residence
  This information helps ensure compliance with participation requirements and allows communication with users regarding services or prize draw participation.
• Technical and Usage Information
  Some information is collected automatically when users visit the website. This may include:
  • internet protocol (IP) address
  • device type and operating system
  • browser type and version
  • pages visited and time spent on the website
  • interaction data related to website features
  This data helps analyse how visitors use the platform and supports improvements to website performance.
• Cookies and Similar Technologies
  The website may use cookies and related technologies to:
  • remember user preferences
  • improve navigation and website performance
  • analyse visitor activity and traffic patterns
  • help detect unusual or suspicious activity
  Further information about cookies can be found in the website’s Cookies Policy.

Collected information may be used for several operational purposes, including:

• providing and maintaining website services
• managing participation in prize draws or related activities
• communicating important updates or service notifications
• providing customer assistance and responding to enquiries
• analysing usage patterns in order to improve the platform
• identifying technical issues and maintaining system stability

Processing of data may rely on legitimate operational interests, contractual obligations, legal requirements, or user consent where applicable.

Personal information is not sold to external parties. However, information may be shared in certain situations where necessary.

• Service Providers
  External service providers may assist with technical operations such as:
  • website hosting
  • data analytics
  • payment processing
  • technical maintenance
  These providers are permitted to access data only for the purpose of delivering their services.
• Legal and Regulatory Requirements
  Information may be disclosed if required by applicable law or when responding to valid requests from government authorities or regulatory bodies.
• Business Changes
  If organisational changes occur — such as mergers, restructuring, or asset transfers — relevant information may be transferred as part of those processes, subject to applicable legal protections.

Appropriate technical and organisational safeguards are implemented to help protect personal information.

• encrypted data transmission where appropriate
• restricted system access controls
• regular monitoring of security infrastructure
• authentication procedures for authorised personnel

While strong safeguards are implemented, no online system can guarantee absolute security.

Personal information is retained only for as long as necessary to fulfil operational purposes, including:

• providing services to users
• meeting legal or regulatory requirements
• resolving disputes or enforcing agreements

When data is no longer required, it will be securely deleted or anonymised.

Under UK data protection regulations, individuals may have certain rights regarding their personal information.

• request access to stored personal data
• request correction of inaccurate or incomplete data
• request deletion of personal information where applicable
• restrict certain types of data processing
• object to specific processing activities
• withdraw previously granted consent where consent is the legal basis

Requests relating to these rights may be submitted using the contact information provided below.